YOUR Virtual IT Department
Get Enterprise-level Technical Support Services for
a fraction of the cost of one Technical Support staffer!
IMC Technology is a Microsoft Silver Certified Cloud Competency Partner providing Microsoft Azure AD, Microsoft 365, Domain Name Registration, Domain Name Hosting, DNS Hosting, Technical Support of on-premise and Azure Cloud-based networks, Onsite backup, Offsite Backup, and Computer Repair.
We have been managing networks for small business customers as Microsoft Certified Professionals since 2000. IMC has been an active member in the Microsoft Partner Network since 2006.
Please take a moment to look over our many software product and cloud service offerings, and please don't hesitate to contact us with any technical support questions.
Onsite and Remote Technical Support
Our technical support staff makes regular rounds at our customers' sites, and we maintain industry leading remote technical support tools that allow us to quickly connect to remote customers and solve technical support issues in record time.
Every Service Ticket includes the ability for our customers to rate our technical support service, so managers stay abreast of technical support ticket resolution quality and end-user satisfaction.
Our advanced monitoring systems allow us to proactively act on trends, heading off issues before they become problems. Our customers enjoy a documented 99.9% uptime on the systems we manage, and our customers have maintained unrivaled performance metrics since 2000.
IMC Technology cloud offerings including Domain Name Registration, Website Hosting, cloud backup, and Virtual Servers.
Our Cloud Productivity suite of choice is Microsoft 365, which includes Microsoft 365 Email, Calendaring, Contact Management, Mobility Services, Teleconferencing, and much more. You simply haven't experienced Microsoft Office until you've used the new Microsoft 365 services. There's never been a better time to get the productivity tools you've come to know and love in Microsoft Office in a cloud subscription. Check out our Microsoft 365 page for complete details.
We have a six station computer lab for laptop computer repair, tablet computer repair, desktop computer repair, and we specialize in data migration and business continuity to maintain our business clients operability beyond the loss of any one computer, software version, or employee.
IMC Technology's technical support staff performs laptop computer repair, tablet computer repair, desktop computer repairs at customer sites, or we maintain an advanced six station computer repair lab at our downtown office for your drop-off convenience, and we specialize in data migration and business continuity to maintain our business clients operability beyond the loss of any one computer, software version, or employee. If your looking for cost effective computer repair services for your home or business computers, backup and disaster recovery solutions that can save you from a total loss, look no further. IMC Technology's computer repair lab provides quality computer repair and backup solutions for all your needs.